Delete your HiNeighbour account

• Open HiNeighbour and tap your photo (top right) to open Profile & settings.
• Scroll to the bottom and tap Delete account.
• Read the warning, tap Continue, then type DELETE to confirm.
• Your account is removed straight away and the app returns to the sign-in screen.

• Sign in at www.hineighbour.ae and open your account page.
• Choose Delete account and type DELETE to confirm.

Everything you created goes with the account, permanently and immediately: your profile and photo, your posts, comments, likes and polls, your marketplace listings, your meetups and RSVPs, your carpool routes, your reviews, your private messages, and any photos or files you uploaded - including any residency proof still held. Your push notification token is removed, so the app stops notifying your devices.

Deletion cannot be undone, and we cannot restore an account afterwards. A few things may remain by necessity: content other residents quoted or replied to may keep their own words, and we may retain a minimal record where the law requires it - see the Privacy Policy for retention details.

You do not have to delete your account to remove what you have shared. Inside the app you can delete any post, comment, meetup, marketplace listing, carpool route or review you created, delete a conversation, remove your profile photo, and clear any profile field - each of them straight away, and none of them requiring us.

If something you want removed is not covered by those, write to support@carnelian.tech and ask - the PDPL gives you the right to have your personal data erased, and the Privacy Policy sets out that right in full.

Write to support@carnelian.tech from the email address on the account and ask us to delete it. We will confirm it is you and action the request without asking for a reason.